Refund policy
Thank you for shopping with us. Due to the nature of our high-performance epoxy adhesives, all sales are final. We do not accept returns, exchanges, or provide refunds once a purchase has been completed.
Our policy is designed to ensure the safety, quality, and integrity of our products:
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Safety Concerns: Returned epoxy products may be opened or tampered with, making them unsafe for resale and potentially compromising the safety of future users.
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Shelf Life and Storage Requirements: Many epoxy adhesives have specific storage conditions and limited shelf lives. We cannot guarantee that returned products will meet our quality standards for resale.
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Hazardous Material Regulations: Epoxy adhesives are classified as hazardous materials, and accepting returns involves complex handling and disposal regulations.
We encourage customers to thoroughly review product descriptions, specifications, and compatibility requirements before purchasing. If you have any questions or need assistance in selecting the right product, please contact our customer support team prior to placing your order.
Your satisfaction is important to us, and we are happy to provide guidance to ensure you select the appropriate product for your needs.
Contact Us
If you have any questions about this policy, feel free to contact us at 919-799-7000 or email us at info@smoothtechco.com.