Shipping policy

Thank you for shopping with us! Below are the terms and conditions related to shipping and delivery:

Order Processing

All orders are processed within 1-3 business days after payment is received and cleared. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with your order details and tracking information once your order has shipped.

Shipping Rates and Delivery Times

Shipping costs are calculated at checkout based on your location, the weight of your order, and the selected shipping method.
Estimated delivery times will vary depending on the carrier and your location. While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, weather, or other factors outside our control.

Domestic Shipping

We ship to all states within the United States. Standard, expedited, and express shipping options are available at checkout.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer. We recommend checking your country’s regulations prior to placing an order.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.
Certain products may have additional restrictions based on regulations or shipping carrier policies.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at info@smoothtechco.com. We will work with the carrier to resolve the issue as quickly as possible.
Please note that we are not liable for packages marked as delivered by the carrier but not received by the customer.

Contact Us

For questions or concerns regarding shipping, please contact us at 919-799-7000 or email us at info@smoothtechco.com.